Privacy Statement


GDPR Specific

Article 4 of the EU General Data Protection Regulation (GDPR) specifically defines the duties of data controllers and data processors.

Williams & Fudge, Inc. is both a data controller and a data processor. As a data processor, Williams & Fudge, Inc. receives consumer information from its clients and from the consumers directly. Williams & Fudge, Inc. also receives information directly from consumers. Williams & Fudge, Inc. also uses other data processors for various functions, such as sending letters or processing payments.

While Williams & Fudge, Inc. functions as both roles, a data subject may contact the Data Protection Officer to revoke consent for his/her personal data. If such data is related to the client, Williams & Fudge, Inc. will pass this revocation back to the client.

Privacy Policy

William & Fudge, Inc. is committed to protecting your privacy.

This privacy policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access, and correction of your personal information. By using the websites or mobile app you consent to the data practices described in this privacy policy. If you do not agree with the data practices described in the privacy policy, you should not use the websites or mobile apps.

1) Information We Collect & How We Use It

We collect personal data via three different methods:

  1. personal information that is provided with consent by a user via phone, email or website, or mobile app. (like name, email address, phone number, financial or credit card information, social security number;
  2. information may be automatically collected by website or phone call (like IP address or Caller ID number);
  3. and personal information provided by a third party that has either been released to us with your consent or are legally permitted to provide your personal information to us (including name, email address phone number, address, social security number) We use the information we received to offer our services, process payment, as well as maintain and improve accuracy of the records we hold about you.

2) Information Disclosure

We use the information that we collect for conducting business with you on behalf of our clients. Your personal information will not be sold or given away.

3) Data Storage

We only keep your personal information for as long as we have an ongoing legitimate business need to do so (for example, to fulfill the purposes outlined in this policy, to provide our services or to comply

with legal, tax or accounting requirements, to enforce our agreements or to comply with our legal obligations).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then it will be securely stored and isolate it from any further processing until deletion is possible.

4) Data retention

We only keep your personal information for as long as we have an ongoing legitimate business need to do so (for example, to fulfill the business purpose of the information or to comply with legal, tax or accounting requirements, to enforce our agreements or to comply with our legal obligations).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5) Data Security

We take the security of the personal information you provide to us very seriously. We use appropriate administrative, technical, organizational and physical safeguards that are designed to protect the personal information we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. No electronic transmission over the internet can be guaranteed to be 100% secure, so you should take care in deciding what information you send us in this way.

6) International privacy laws

If you are visiting our websites from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. Our collection, storage and use of your personal data will at all times continue to be governed by this privacy policy.

If you are a resident of the European Economic Area (EEA), you can object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information.

7) Cookies

We do use cookies for tracking. We only use cookies that are required for technical reasons.

A cookie is a small text file placed on your computer or device by websites that you visit. You may choose to turn off cookies on your web browser.

8) Do Not Track

Some web browsers have the option to select “Do Not Track” which sends a special signal to websites to stop tracking your activity. Our website and mobile apps do not respond to the “Do Not Track” signal at this time.

9) Changes to this Policy

This privacy statement may be updated or change occasionally. We will post the date of the changes at the beginning of this statement. Please check this privacy statement to make sure you are aware of our current privacy practices.

10) Contact us

Williams and Fudge, Inc. has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection.

PO Box 11590
Rock Hill, SC 29731
wfconsumer@wfcorp.com

11) Text Message Consumer Notice

By providing us with your mobile number and opting-in, you give Williams & Fudge, Inc. permission to send you account-related text messages, such as payment reminders and notifications.

  1. The number of messages will vary by account.
  2. By providing us with your mobile number and opting-in, you agree you own or have permission to use the mobile number.
  3. Message and data rates may apply.
  4. To opt-out of text messages to the number provided, text STOP to 45398 or text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
  5. To request support, text HELP to 45398 or email us at wf@wfcorp.com.
  6. If your mobile device does not support MMS, then any MMS messages sent may be delivered as SMS messages.
  7. Wireless carriers are not liable for undelivered or delayed messages.